Frequently Asked Questions
Everything you need to know about shopping with Gear Rack.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your gear sooner.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Yes, Gear Rack ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated during checkout.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Most of the gear we carry comes with a 1-year manufacturer's warranty against defects. Please check the specific product page for detailed warranty information.